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!I switched to their Service beginning in September....supposed to be paying my previous provider and I have got NOTHING but runaround....hours on the phone and lots of frustration...and after my entire evening on the phone AGAIN still know NOTHING . Explore open positions at Verizon in New Jersey. Verizon’s operations headquarters in Basking Ridge, N.J. A view of the solar panels at our Basking Ridge operations headquarters It’s easy to pick up a snack at our convenience store. I go back to the store and tell them I'm not leaving store until it works ..Low and behold they tell me it's a manufacturer problem.. and for 10 more dollars a month and 50 more dollars down I can get another phone... And I said u must be crazy I'm not giving u a dime more !! Trying to exchange was a trip, now I have 2 TVS the good one and the broken. Additionally, they informed me that I could never recover my cell phone number for future use with a new phone and new plan. It took eight months of lies and I could not take anymore. I would like to let you know the girls : Deana and Alexsandra at Paramus rt 17 south are very rude and not knowldgeable at all , should not guide customers, they act like they are there to be nasty to customers, some one should talk to them or train them. called yesterday, told the order was not approved.today, I call and the order is cancelled and a new order is placed. Other people change cell phone plans and get new phones every 2 years without issue. The problem is, Verizon got too big and really doesn't care. Do these annoying to us, money to you, ads maintain and hold space in the phone causing the memory issue?Comments are for review purposes. We go around and around saying my bill I receive says DO NOT PAY. same thing, they won't sell me a new phone.

Why isn't this info noted and recorded so consumers can be protected by these false claims and promises when you get the service?? Now I am being told of purchasing two more plus 20 additional charge for new ones. Do not offer any personal information in your comments. When we did this, we terminated our Verizon home telephone / landline services. The representative, Kerry, that I spoke with was only forced to once again submit the same request for review that has been submitted before. My Verizon Tablet is still under warranty and I am forced to mail it to Verizon's Warranty Factory to be repaired or replaced. Rep told me today she can put a safety mode on my line to avoid overages, why isnt that always offered!Would like to know what is going on. Now they are chargeing me 400.00 for brakeing the two year contract. Address: Cellco Partnership. They want 4 payments of $220. Serv. Now this is on my credit and it is not my fault.

I have been promised one thing when making a change to me account and then charged more money than told by their customer service people .... whatever happened to customer first!!

I want so bad to drop them. Eventually I moved on as I believed Verizon wireless only loyalty is to themselves and I no longer could afford the constant increase of prices. She told me to wait till I got another bill before I paid. 5 hours out of my day.ready to cancel all of my service with them, I call they refer to customer retention. Lies after lies. Guess what - MEMORY FULL. This has been going on for 2 months. If no relief, suing them. ), they refused to remove my phone from their stolen cell phone list and refused to reinstate my cell phone service. rep. tells me that fedex doesn't deliver on sunday. The headquarters corporate office numbers is available here. I have had some good experiences with customer service reps but its when you talk that one representative with a bad attitudes and just makes it difficult to resolve issues it makes it bad for them all as a company. After I got my last Sprint bill I went back to this store So they can send my paperwork out for the switch program. Use Verizon Support for help with Common TV, internet or phone service issues. So I said go into my account and add up the charges for just the one line and tell me a total, he can't, says the manager because he is not allowed to adjust accounts. I paid the bill faithfully even after they increased my prices anyway without any notice or even consider what I was provided prior, and yes occasionally late as my bill continued to increase from overages and extra junk charged. ©2020 Verizon. Mobile Service Number: 611 from your mobile. Received a third bill, called again, this time the Rep. said that if I would pay the last month bill, $231. I have been dupped by their customer service people for years.... shame on me!! Verizon Wireless. Verizon Wireless. The fraud department called me t o verify I added lines and I told them absolutely not.

So I went to my local Verizon Wireless store, to see if they could assist. You can contact the Verizon headquarters … On September 9th 2013 Verizon randomly charged my account an equipment charge for $449.99!Verizon Wireless totally sucks the customer service line their tech support doesn't know what the left hand is doing for the right hand just like their operators if you have a problem they just pass it to somebody else and by the way weather passing it you're waiting 5 10 15 minutes so that begins to suck and it doesn't happen once doesn't happen twice this is every time so for Verizon I hope your corporate CEO stand executives read this and get off their butts and clean up the shop what the hell is he getting paid the big bucks 4 to look like a goddamn preppyI agree with the class action lawsuit, they are billing me and I don't have service with them.Fed up with Verizon!

He asked what he as a manager could do to help. I went into this store and one of the managers who helped me get started told me that Verizon would pay off my sprint account. I did in 2 separate malls.

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