Any request submitted to CVPL through the CapitaStar App shall be in such form and contain such information, and shall be made in accordance with such procedures, as CVPL may from time to time specify. (b) “CapitaStar Rewards Programme” means the CapitaStar Rewards Programme managed by CapitaStar Pte. A purchase of Digital CapitaVoucher(s) using a Registered Card (or through such other payment mechanism as CVPL may from time to time permit) may only be made in blocks of S$5, with a minimum value of S$10, or such other rate as may be prescribed by CVPL from time to time, up to such maximum value as may be prescribed by CVPL from time to time. Each Paper CapitaVoucher is valid for use only (a) if such Paper CapitaVoucher has been duly stamped with an authorised stamp, and (b) during the period commencing on the date of issuance of such Paper CapitaVoucher and ending on the expiry date stamped or printed on the face of such Paper CapitaVoucher. The date of issuance of a CapitaVoucher shall be the date on which it is purchased from CVPL (as set out in CVPL’s records).14. Physical CapitaVouchers expiring in the same period will be extended for 6 months from the date of request at the malls… Any such determination (and the corresponding credit, debit or adjustment) by CVPL shall be final and conclusive against the relevant person.30. CVPL shall not be responsible for any fraudulent, irregular or unsuccessful purchase. A Holder shall address and/or resolve any question, dispute or claim relating to any goods and/or services directly to and/or with the Merchant from whom the goods and/or services were obtained. A CapitaVoucher cannot be replaced if it is lost, stolen, or in CVPL’s opinion, has been unlawfully obtained, or has expired or been voided, or is or appears to be a counterfeit or altered, defaced, damaged, or tampered with (as applicable). No refund shall be given if the value of the CapitaVoucher(s) presented to a Merchant exceeds the amount payable to the Merchant.27. Please enable JavaScript in order to get the best experience when using this site. The total number of Digital CapitaVouchers (and their aggregate value) standing to the credit of a Holder (and contained in the Holder’s Wallet) will be recorded in the CapitaStar App.16. No extension of the validity period of a Paper CapitaVoucher shall be granted (unless CVPL at its sole discretion approves). Such person must first:(a) have agreed to the CapitaStar T&Cs and these Terms;(b) use the latest iOS or Android versions of the CapitaStar App; and(c) have a valid membership in the CapitaStar Rewards Programme.4. Each Holder shall provide CVPL will such document(s) and information as CVPL may require in connection with any (actual or reported) unauthorised or erroneous transaction.34. CVPL may from time to time prescribe different limits on the aggregate value of a single activity, transaction or dealing involving any Digital CapitaVoucher that may be carried out or made through the CapitaStar App, depending on the type and nature of such activity, transaction or dealing.18. Each CapitaVoucher may only be used by its Holder towards the payment for goods and/or services purchased from, and/or the charges of, any Merchant (or for such other purposes as CVPL may from time to time approve), subject to such additional conditions as CVPL may from time to time prescribe.23. Such terms and conditions are, for the time being, available at https://www.capitastar.com/international/en/policy-and-terms/capitastar-policy-and-terms.html. A person (“Gifter”) may gift Digital CapitaVoucher(s) to such person as the Gifter may designate (“Giftee”) by:(a) obtaining Digital CapitaVoucher(s) for the Giftee as described in paragraph 5(a); or(b) submitting a request through the CapitaStar App to gift to the Giftee Digital CapitaVoucher(s) which have been purchased by the Gifter but have not been accepted into the Gifter’s Wallet, and which have not expired.For the avoidance of doubt, any Digital CapitaVoucher obtained by a person through a conversion of STAR$ as described in paragraph 5(b), and any Digital CapitaVoucher which has been accepted into a person’s Wallet, may not be gifted to any other person.9. The Holder must check the number and details of CapitaVoucher(s) before such CapitaVoucher(s) are used by the Holder at any Merchant. CapitaLand malls will continue to put in place safe distancing as well as further measures as and when necessary. Please refer to FAQ for more details on extension grace period.In addition, all participating retailers at our malls will be accepting both physical CapitaVouchers and eCapitaVouchers.Discover the new digital CapitaVoucher - eCapitaVoucher!CapitaVoucher is not only the perfect gift for your loved ones, but also for your corporate events and needs! These Terms may be amended or modified by CVPL from time to time as CVPL considers appropriate.
Each Digital CapitaVoucher is valid for use only during the period commencing on the date of its issuance and ending one year from the date of its issuance (unless otherwise approved by CVPL in its sole and absolute discretion).
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