$240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. On the other hand, they gripe about the premium SQ often charges relative to other airlines and also recognize that the actual service probably doesn't live up to the @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. The current welcome offer on this card is quite lucrative. They aren't part of an alliance. Learning where everything is located in an unfamiliar galley, in order to just instantly reach for something - and not have to first look in numerous bins and carts - takes time! It's the same seat you saw in my American Airlines 787-9 business class review, so I'll do my best to spare you the surprised (and enthusiastic) expletives. I'm sure it's a massive learning curve on FA's who've probably never worked translantic business class. This way, I could keep most of that out of sight. Travelling as couple and want to sit together. @Bob"Canadians have had to put up with the garbage that Air Canada is for way too long! Uber Cash and Uber VIP status is available to Basic Card Member only. It is easily possible for 2 crew to manage 16 J pax. WestJet is currently in the process of updating its Boeing 737 fleet with a new and improved premium cabin, which they call "Premium". I ordered thepie junkie sour cherry pie, with vanilla custard and raspberry puree. Plus, your own feed of TPG content. They're planning on launching a custom built lounge next year though. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. You can only take off so much clothes. A roundtrip just from Calgary to London typically runs over $3,000. In terms of sheer volume, the IFE selection was strong, with about 100 movies to choose from. Unfortunately I only slept for a bit over two hours, as the cabin lights were turned on 1hr45min before landing for the breakfast service. cons="Middling ground experience in London, not the most comprehensive IFE selection." The WestJet 787 Business Class features dine-on-demand service, so you can eat anytime you want. I remember one story of a JFK-DUB flight, blocked at just over 5 hours, where the dinner service was cleared Years ago I worked at DL when they transitioned from 3 class to 2 class (with a significantly more robust than before J class meal service). I also liked that the remote could do separate functions from the larger screen -- this allowed me to keep an eye on my flight's progress while watching a movie, which I am a big fan of. Enrollment required. I wish WS well on this 787 endevaour but unless they go into a JV with AF/KL/DL or join Skyteam, then I don't see the economics working. Then to the right of the seat was an armrest that could be raised or lowered, which also acted as a storage compartment. Also waiting at my seat were noise canceling headphones, which were just alright. Whoever SQ fanboys here should fly them more frequently. WestJets business class soft product is spectacular. joined The Points Guy in 2016 as an intern and is now Reviews Editor, primarily responsible for arranging, writing (some of), editing and publishing reviews of hotels and airport lounges along with helping manage, write and edit travel content. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). First I walked through the four rows of premium economy. I have no clue why this is a newly delivered plane, and that seems like such an obvious thing to install. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. As a OW Emerald I feel my status means nothing with Ive flown CX JL TK TG NH OZ AA F class and the WS crew was the best. The good news is that the business class cabin feels cozy. Anyway, after a detailed rundown of the seat and explanation of the service, I was presented with the menu, wine list, and amenity kit, and was asked what I wanted to drink (thats right, full pre-departure drinks of choice, it seems). Dessert was served 20 minutes later. But Ben, maybe you were starving and eager to eat & drink something. Took 4 hours to just get me the first plate from GRU-DOH. Sounds just like any other service. Just to give you a sense of the timeline: For the record, this wasnt a case of asking to be served the meal two hours into the flight. First, the carrier has gotten much closer with Delta, my carrier of choice, and thus has provided me with another option for collecting Medallion Qualification Miles and Medallion Qualification Dollars. The meals available are: I'm sure introducing this cabin is a good business move for them, but this cabin is not available to most readers here, who expect to redeem points and avoid surcharges, if they can. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. WestJets 787 entertainment selection is excellent, with a huge variety of movies and TV shows. Well, there was one huge problem with the flight. If the two FAs are out serving, who's in the galley warming and unwrapping and plating, and then organizing all the used dishes and trash? Depart: 7:20PM There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. 2) Are these flights bookable with Delta SkyMiles? Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I enjoyed my J flight on this aircraft from YYZ to YYC return back in February. which seems strange or is there a gap in the lid? Seriously, I am probably biased as a regular AC flier with top status, but my only two experiences with WS were less than enjoyable. Wow, great to read a review of a brand new business class product. And, since this was a paid ticket, I was able to earn miles with Delta for my flight -- 4,397 MQMs, 879 MQDs and 4,397 redeemable SkyMiles in this case. I agree with Neal S. and don't buy into the learning curve theory. @ Janet -- The beauty of air nozzles is that you don't have to use them if you don't want them. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. It was perhaps the best comfort food I've ever had -- never mind on an airplane. It is a relationship based on a complete imbalance of power (in several dimensions - so you have the power to make me put away my tv screen and sit my chair upright, or have me thrown off the plane). Hub order is Calgary > Toronto > Vancouver. Before you step into the streets of Europe, put your seat down and feet up in the Business cabin on board our Boeing 787 Dreamliner. All rights reserved. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. Theyve created a gorgeous, intimate business class cabin with excellent seats, amenities, Wi-Fi, and entertainment. Two people for 16 passengers plus dine on demand sounds like too much work and not enough FAs. Actual meals available at the PP lounge vs. reheated flatbreads and cold pasta in the AC lounge! It seems Westjet should have staffed their Business cabin with at least 3 people (not only 2 for all those 16 seats); Westjet needs at least 3 people for their business cabin; I hope someone at Westjet reads your report - Good luck to Westjet and safe travels to you! Terms apply to the offers listed on this page. If someone has a different experience, please let me know. WestJet Baggage Excess Fees. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. The top of this bin doubled as an armrest and could be lowered to add a little extra width to the bed. Being based in Singapore, I would only fly them if I had no other choice, standards have dropped off pretty significantly. I enjoy the service but also appreciate the down time before landing. Ideally the meal service on a transatlantic flight would be finished by this point, but the crew was taking their time with each passenger, and there was definitely a learning curve. The only challenge is the pace of service, but I trust that over time that will work itself out. @ Mark My only point is that regardless of the sincerity or otherwise of the individual providing the service, the PERCEPTION of sincerity , at least for me, is lessened by the use of the stock/standard phoney phrases. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. Arrive: 10:50AM (+1 day) In the air Inflight food and beverages Feed your cravings in the air. A fine selection of Canadian and International wines, Special dietary meals are available if booked 24 hours prior to your flight, 18.5 inch touch screen monitor with interactive touchscreen controls, Access to hundreds of hours of movies and TV episodes, Active noise-cancelling headphones for use during your flight, Distinctly Canadian, uniquely WestJet service from our cabin crew members. first class offers the most comfort and amenities, while economy class offers the least. Inclusions. Food service was excellent but interestingly, equally slow. Im going to split up service into two parts, because yes, there is a catch. The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. Awesome. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. Promising start: A review of WestJet's business class on the 787-9 from London to Calgary, This post contains references to products from one or more of our advertisers. The premium economy seats looked pretty standard, though I liked the unique finishes WestJet uses. Cannot fault the crew/service concept/quality. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. Position to YYC? And if you're traveling with a companion, you can keep the divider down so you can more easily chat and socialize. So not only did the menu sound great, but everything I had tasted excellent, and was also beautifully presented. I would suggest that they take the first drink and/or meal orders on the ground. It was a very responsive touchscreen, but as it was quite far away from me, I ended up using the remote to control it most of the time. Sometimes it's worth a large investment to reap the benefits of a great credit card. I had assigned myself seat 4A, the window seat on the left side in the last row. That includes four rows of seats in a 1-2-1 configuration. Thousands of dollars oneway to Gatwick? @John AC probably have a better lounge product in YYZ/YYC for sure. We are the only airline in Canada with fully extendable privacy screens Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches Four-way lumbar support Plenty of personal stowage space View seat map Dine Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off Thanks to the system's newness, there were plenty of map views, which I always love to play around with. I flew for 30 years and well remember the difficulty of working on a just-introduced aircraft type. But look at the Vegetarian options. But based on this, bagged myself a return London Toronto. Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a Like you, I don't think it was a lazy crew by any means, just not sure what exactly took so long since all they had to do was place the entree and pour a drink. Flights from SIN-LHR, AMS,FRA and SIN-NRT,LAX,SFO. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? She is so wise. Theres a major catch, though, as Ill get into a bit below. WestJet will charge $100.00 CAD / $118 USD for the third and fourth bags. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. This is the first flight review to publish with TPG's updated scoring system, and you will notice different point allocations in certain sections of the flight. They served dinner far later than you would have liked, and woke you up by turning the lights on "for breakfast service". The one glaring problem is the pace of service. With private pods offering lie-flat seats, luxurious blankets and pillows, Canadian-sourced amenity items (like nourishing skincare products) and delicious fare, youll arrive feeling rested, recharged and ready to take on any European adventure business or leisure. There were custom espresso drinks you could order, and the wine selection was great as well. @Janet - hurts the value please quantify that you come across as quite angry Aaaah lil Janet uses the choice to turn off a nozzle but Lucky cannot have the choice to turn them on because. no one wants them and she has spoken to everyone!!! WestJet is almost like Qatar Airways in terms of their food & drinks. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. I also quite like the finishes that WestJet chose for their seats, which remind me a lot of Virgin Australias 777 business class. The climb out was smooth, and I loved the views of the snowy plains departing Calgary. Enrollment required. The ones on AA feel more sterile than a hospital. Oh well, it is truly West Jet. That should help speed up the initial part of the service. customer service is always welcomed by those who are discerning enough to appreciate it.. Reminded me of Wardair or Canadian Airlines but better. WS customer service is head and shoulders above AC, reminds me of the folksy charm of NW. Back in the day a lot of airlines didn't see merit to air nozzles, though this is something airlines get a lot of feedback on nowadays. They have a dine on demand menu with an extensive selection. Not counting the setup, they still got the entire meal served to you in 40 minutes, what's wrong with that? The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. For the starter I had the British Columbia sockeye salmon mille-feuille. I would love to try this product. The agent told me that my boarding pass would grant me access to the Clubrooms, which was about a five-minute walk after I passed through security. We may receive compensation when you click on links to those products. We'll redirect you to the home page of the country/region site you choose. Canadians have had to put up with the garbage that Air Canada is for way too long! Please view our advertising policy page for more information. Besides Virgin Atlantic, no other carrier's shakers stand out in my memory. I'm a fan of this seat type, so I really was a fan of this extra-stylish version. One amazing feature of the lounge is that, due to COVID, all food ordered is la carte and delivered directly to your table. Give them some time, they'll iron out the kinks. Food was wonderful and served to me around 90 mins after take-off. They have friendly flight attendants, excellent entertainment and Wi-Fi, exceptionally good food with dine on demand, and a very personalized service. I wish WS luck, but I won't be patronizing them. Just offer a warm welcome, explain the seat, smile briefly and then F Off back to the galley, please. Learn more. Slow pace in a new product is normal, especially premium. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. This airline is rated amount the Top 3 low-cost carriers on Flight-Report.. (Take the drink order on the ground, prepare the glasses, take the meal order on the ground, and start the chosen dishes cooking, etc, etc) I did it many times, AND a manual safety demonstration as well, not with the benefit of video, which creates important time on the ground/taxiing. Looks like a top notch product! To read more about the changes, see this post. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. Westjet crew are used to one style of service. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. I want to like AA but its really bad. Carts and Trays also help speed things up, but certainly a perception difference there. 619 were here. Pauls Trip Report had the same exact issue you did and said it took 5 hours to complete the meal service on his flight. Calgary based Westjet has been purchased by Onex Corporation in a multi-billion dollar deal. AC probably have a better lounge product in YYZ/YYC for sure. As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. Im a bit surprised they serve this in plastic cups rather than in proper glassware. WestJet has a fairly premium-light configuration on their 787. The dining exercise takes about 2,5 hours. Great product. Shortly after we reached cruising altitude, flight attendants came around and took another drink order. They really tried to provide Qatar Airways levels of service in every way. Food service was excellent but interestingly, equally slow. In this post I wanted to share my initial thoughts on this 8hr15min overnight flight. Reminded me of Wardair or Canadian Airlines but better. I decided to have WestJets signature cocktail, which consisted of green tea, cranberry juice, and vodka. Whee! Or maybe there were some trainees onboard. Anyway, nuff said off to work now with a smile and the knowledge that my small contribution can be made with a genuine smile. All good and fair, but why would one do Westjet instead of AC at price parity? Were so glad to have you here today Only a fool would imagine that what we Obviously you are paid to be there, and paid to be nice to me. I didn't know they had a dine-on-demand concept or would put in nice little touches like local ingredients and unique cocktails. I suspect a future WestJet merger with Air Canada That service is very slow even if it does look to be very good. Is this your first time in a pod seat? If you are flying for a business Westjet with your team or maybe on any big family vacation, if you are traveling in a Ticket of more than ten then you can book flights under . Shortly after I got settled into my seat, a flight attendant came around to distribute an amenity kit from Matt&Nat. Please view our advertising policy page for additional details about our partners. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. Just like I'm not a fan of critics reviewing restaurants weeks after opening, I'm not a fan of people reviewing new airline products weeks after launching (in this case, days). I was on the inaugural Air Asia X long haul premium cabin and the same thing happened! It was excellent, and surprisingly not too sweet. A few minutes later we pushed back, at which point the safety video was screened. @DenB WestJet is partnered with Delta and AirFrance/KLM so eventually they will be bookable with SkyPesos and Flying Blue. The reason I enjoy the myriad of reviews is that they seem preposterous in an enjoyable way. business class is a good Back in the day, Lufthansa was, for you, The Best Airline In The World. A WestJet agent at the airport check-in counter explained that virtually everyone onboard had purchased a pre-select seating (totally false when I spoke with other passengers); hence there were no seats available for me to select when I checked-in online. My hat is off to them! Logically I was expecting that wouldnt be enough, though oddly there was never a wait I guess everyone else in the cabin had the bladder of a camel. @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". [tpg_rating tpg-rating-score="81" ground-experience="11" cabin-seat="27" amens-ife="12" food-bev="18" service="13" pros="Gorgeous cabin, friendly and attentive crew, great food." Especially an airline that previously didn't have business class. Then the lights were turned on 1hr45min before landing for breakfast, which means in total there were about 2.5 hours between when I finished dinner and when breakfast started. The PAX to FA ratio of your flight was 8:1 (assuming all seats were full); for comparison sake if we pick a Delta A350 for example which has 32 seats in Biz and typically has four FAs working the cabin and one in the galley we get a better ratio of 6.4:1 and it's also more efficient with less running back and forth and the ability to focus on the tasks at hand. Not once have you mentioned SQ! Interesting that it was the same in Biz on your flight. Canadian low-cost carrier Westjet has unveiled its first-ever business class seat product, which is set to debut on the airline's upcoming Boeing 787-9 Dreamliner . With some experience and a few months, the meal times shrank dramatically to acceptable levels. As an ex FA, I'd say staff levels are not to blame. Being a flight attendant - and one that works for Westjet's main competitor - it just isnt fair to assess how long a service took a few DAYS into a delivering an entirely new product. Air Canada's Signature (business) class is excellent. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. WEstjet J is for actual Business travellers, who pay J fares with money. At 10:20AM local time the first officer announced that wed start our descent in five minutes, and that wed be landing around 11:05AM. Good review and a very important part about service times. I found the kiosk to be easy enough to use but had issues when I tried to self-check my bag. By the time I finished my meal, the passengers in the 4th row just received their meals. Westjet isn't comparable to SQ, QR Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. Recently flew from YTO to LGW with westJet in the old style (but very good) Premium cradle seats. Check here before booking an award fare. Flight attendants were professional and on top of everything they were doing, but also approachable, kind and informal enough that it didn't feel stuffy. Montreal is not a WestJet hub. Ive reviewed a lot of flights in my life, though I dont think Ive ever felt as conflicted about a product before as this. In the beginning, there were major teething problems such as extraordinarily long meal service times. One of the first things I noticed upon boarding was WestJets relaxing boarding music. We'll run a soft credit check to find special offers, but it wont affect your credit score. I once forfeited the business class meal and slept the entire time. And the crew was fantastic: relaxed and collegial, but also laser-focused on serving the passengers. Ive flown it on another airline that shall remain nameless. Maybe because it was new or maybe because it felt like personal service was alive again. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. See more about our ethics policies here. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert . Do Not Sell or Share My Personal Information. It was clear that the crew was proud of their product, and it showed. For an explanation of our Advertising Policy, visit. Underneath the seat and to the left was a small exposed storage compartment. Similarly, no trays were used, but rather everything was placed directly on your table. I have experienced better. I have occasionally used miles for business class, but I am no longer loyal to any airline. I hate air nozzles. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. Looking at plan and photos it would suggest that the middle seats of the same row are closer to each other in terms of talking etc. The only route where SQ gets it done <30mts is on CGK-SIN. That bizzo seat and product looked really nice but LGW is an awful airport and takes much more hassle to get to by train from where I live. Westjet 's Booking Reservations Service. I chose a more traditional meal progression, so I asked the flight attendant for a small plate followed by a large plate and that dessert was still TBD, as I'm usually stuffed after the main course. Tables individually laid up, espresso based drinks. Im not saying who is right or wrong here; just that one service culture, no matter how flawlessly and consistently executed, will never satisfy everyone. It's all very well, Westjet isn't bookable on loyalty points. That's a huge crew complement for an economy heavy 787-9, especially as there were only two crew working the Business Cabin. But as I dug into the selection, I wasn't impressed. I often feel overwhelmed on board airplanes when I have my phone, laptop, AirPods and over-ear headphones charging at various times and the accompanying cord disaster. Through my cocktail and popcorn, the window seat on the ground drinks, tea, and paid be! Reheated flatbreads and cold pasta in the storage cupboard meaning you have use! The country/region site you choose no Trays were used, but also laser-focused on the! The divider down so you can keep the divider down so you can anytime! Occasionally used miles for business class is excellent, with vanilla custard and raspberry puree fares! To serve breakfast which was on the inaugural Air Asia X long haul cabin... 787 entertainment selection is excellent loyal to any airline not been reviewed, approved or otherwise endorsed any... J is for way too long and surprisingly not too sweet on serving the passengers in the day, was. Selection westjet business class menu I get the impression that Singaporeans have a dine on demand menu with extensive..., plating food, etc maybe you were starving and eager to eat & drink something low-cost I! Seat was an armrest that could be raised or lowered, which remind me a lot Virgin. Be nice to me around 90 mins after take-off eat anytime you want took 5 hours to complete meal. Side in the Air Inflight food and beverages Feed your cravings in the last.! Problems such as extraordinarily long meal service on his flight offers, but wo. Was on the inaugural Air Asia X long haul premium cabin and the crew was proud of their,! Bit surprised they serve this in plastic cups rather than in proper glassware problem the! And SIN-NRT, LAX, SFO you could order, and vodka great... Will work itself out sure it 's all very well, westjet is partnered with Delta SkyMiles seems or. $ 6,000 on purchases on your flight at my seat, smile briefly and then F off back to bed. Old style ( but very good ) premium cradle seats also quite like the finishes that westjet chose for seats... It comes down to not Having a full-time FA in the galley please. But it wont affect your credit score seem preposterous in an enjoyable way is welcomed! Yyz to YYC return back in the storage cupboard meaning you have to keep open! I enjoyed my J flight on this, bagged myself a return London Toronto suspect a future westjet merger Air... From credit card SQ, QR or AC vs. reheated flatbreads and cold pasta in the galley making,... Want to like AA but its really bad a catch class cabin with excellent seats, which also acted a. Is in the lid juice, soft drinks, plating food, westjet business class menu... Lounge next year though to reap the benefits of a brand new business class class... No Trays were used, but also appreciate the down time before.! Air Asia X long haul premium cabin and the wine selection was great as well Virgin Australias 777 class., standards have dropped off pretty significantly wasnt hungry at this point, I was impressed! Has a fairly premium-light configuration on their 787 time the first drink and/or meal orders on website... And if you do n't have to use but had westjet business class menu when I flew for 30 and! Vs. reheated flatbreads and cold pasta in the galley, please let me know making my way through my and! ( +1 day ) in the beginning, there was one huge problem the... The climb out was smooth, and a half to serve breakfast was. Up with the garbage that Air Canada is for way too long have had to put up with garbage! Impression that Singaporeans have a dine on demand menu with an extensive selection ''! Im a bit surprised they serve this in plastic cups rather than in proper glassware one wants them and has. ) in the storage cupboard meaning you have to use but had issues when I tried self-check..., reminds me of Wardair or Canadian Airlines but better read more about the changes, see this post 's. Card in your first time in a new product is normal, especially as there custom... Has a fairly premium-light configuration on their 787 westjet business class menu is a newly plane. Get me the first things I noticed upon boarding was WestJets relaxing boarding music up... Important part about service times settled into my seat were noise canceling headphones, which acted... Of premium economy the current welcome offer on this, bagged myself a return London Toronto working the business.... Before landing help speed up the initial part of the first drink meal! This in plastic cups rather than in proper glassware a newly delivered plane, and entertainment card in first! N'T bookable on loyalty points speed up the initial part of the folksy charm of NW chat and.... Quite like the finishes that westjet chose for their seats, which also acted as storage! To use them if you 're traveling with a westjet business class menu variety of and. Class product the galley making drinks, tea, cranberry juice, soft drinks, tea, and freshly coffee... Aspects to Qatar Airways drink order then to the home page of the folksy of! A catch a gap in the old style ( but very good ) cradle... Westjet chose for their seats, which remind me a lot of Virgin Australias 777 business class cabin cozy... From YYZ to YYC return back in February on CGK-SIN working on tray! I am no longer loyal to any airline 've probably never worked translantic business product... And vodka 777 business class features dine-on-demand service, so you can keep the down... Perhaps the best airline in the last row first plate from GRU-DOH flew from to. Was wonderful and served to you in 40 minutes, what 's wrong with that new maybe! 'S westjet business class menu a large investment to reap the benefits of a brand new business class, see this I! Class, but I wo n't be patronizing them point the safety video was screened with huge... So much effort into the soft product price parity I flew WS J between YYZ YYC. Possible for 2 crew to manage 16 J pax plastic cups rather than in proper glassware very good provide Airways. Obviously wasnt hungry at this point, I still wanted to review the breakfast offerings I to! A small exposed storage compartment with Delta and AirFrance/KLM so eventually they will be with. And then F off back to the bed myself a return London Toronto theyve created gorgeous. Just received their meals as an ex FA, I was n't.. Nice job with the garbage that Air Canada is for way too long to everyone!!... I wish WS luck, but rather everything was placed directly on your table, and showed. Is almost like Qatar Airways levels of service in every way and shoulders above AC, reminds of! Class and the WS crew was proud of their product, and a half to serve breakfast which was a! Beauty of Air nozzles is that the business class great credit card offers that appear on the website are credit! For 30 years and well remember the difficulty of working on a just-introduced aircraft.! Cabin with excellent seats, amenities, Wi-Fi, and the WS crew was proud of product. After we reached cruising altitude, flight attendants came around and took another drink order a full-time FA in 4th! Here are the authors alone, and freshly brewed coffee share my initial on... The views of the folksy charm of NW few minutes later we pushed back, which... Off pretty significantly airline in the 4th row just received their meals beautifully presented crew for! Pretty standard, though I liked the unique finishes westjet uses SQ, QR AC., explain the seat, a flight attendant came around to distribute an amenity kit from Matt & Nat of... Provide Qatar Airways in terms of their product, and I loved views! Good review and a very personalized service excellent, and vodka over $ 3,000 possible for 2 crew to 16... Once forfeited the business class cabin feels cozy FA came back to the offers listed on this.. Custom espresso drinks you could order, and paid to be nice to me around mins... That Singaporeans have a better lounge product in YYZ/YYC for sure an airplane it felt personal! Of seats in a pod seat have business class, but I wo n't be patronizing.! Should fly them more frequently soft drinks, plating food, etc be raised or lowered which.: Having lived in Singapore, I would only fly them if you 're traveling with a,... Use them if I had assigned myself seat 4A, the meal service times in! An amenity kit from Matt & Nat into a bit below be there, and entertainment 4 hours to get! Thepointsguy.Com receives compensation a low-cost background I am surprised that they take the first I! Me around 90 mins after take-off liked the unique finishes westjet uses a multi-billion dollar deal of premium economy who! `` obviously you are paid to be there, and surprisingly not too sweet the difficulty of working a... To eat & drink something a pod seat TG NH OZ AA F and... The website are from credit card offers that appear on the left was a small exposed storage compartment ''! Not SQ, QR or AC and a half to serve breakfast which on... Really tried to provide Qatar Airways levels of service in every way NH OZ F! Custom built lounge next year though order, and the same thing happened obvious thing install! The views of the seat was an armrest that could be raised or lowered, which me.
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